If you’re looking for the American First Finance phone number, you have come to the right place. American First Finance (AFF) offers a variety of financial services to consumers, from leasing options to loan solutions. In order to assist customers effectively, they have provided several ways to get in touch with their customer service team. This article will cover all the details on how to contact AFF for various inquiries and support needs.
Contacting American First Finance
The Right Number for Assistance
American First Finance provides customers with a dedicated support system to ensure they can address issues related to their payments, contracts, and other financial matters. The primary phone number for customer service is 1 (877) 544-0994
This number is available during the following hours:
- Monday to Friday: 8 AM to 10 PM CST
- Saturday: 8 AM to 7 PM CST
- Sunday: 8 AM to 6 PM CST
Whether you need help with a payment, have questions about your loan, or need to resolve an issue regarding your account, this is the main point of contact.
Other Methods to Contact American First Finance
While calling the American First Finance phone number is the quickest way to get assistance, there are also alternative methods you can use depending on your preferences or needs:
- Email Support: If you prefer to communicate in writing or need to send specific documents, you can email info@americanfirstfinance.comAmerican First Finance. This is useful for submitting payment-related documents, making payment arrangements, or providing information about your account.
- Online Chat: American First Finance offers an online chat feature during business hours. You can visit their official website and initiate a chat session to receive real-time assistance
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- Mailing Address: For more formal correspondence or to mail in documents, you can send mail to:
- American First Finance
- P.O. Box 565848
- Dallas, TX 75356 This is helpful if you need to send paperwork for account updates or payment adjustments
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Common Reasons to Contact Customer Service
American First Finance caters to customers with a variety of needs. Some common reasons why you might need to contact their support team include:
- Payment Assistance: If you’re struggling with your payments or need to modify your payment plan, AFF offers support to help set up alternate arrangements. This could include changing your payment frequency or negotiating a new due date
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- Account Queries: If there are discrepancies on your account or if you suspect errors in billing or contract terms, contacting the customer service team is the best way to resolve such issues.
- Hardship Assistance: If you’re facing financial difficulties and are unable to make your payments, AFF provides payment hardship options to help customers get back on track
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- Early Payoff Options: If you’re looking to pay off your lease or loan early and possibly take advantage of discounts, the customer service team can guide you through the process and inform you about any potential benefits
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- General Inquiries: Whether you want to inquire about the products or services offered by American First Finance, or you’re looking for specific details about their financing programs, customer service is available to answer all your questions.
Customer Service for New Mexico and New York Residents
For those living in New Mexico, if you experience issues that remain unresolved through customer service, you can contact the New Mexico Regulation and Licensing Department at (505) 476-4885
If you’re a New York City resident, be sure to check for information regarding language access services on their official website, which could assist in understanding their products in multiple languages
Conclusion
Reaching out to American First Finance is simple and can be done through various channels, including the American First Finance phone number 1 (877) 544-0994 for direct assistance. Whether you’re dealing with payment concerns, contract queries, or need general customer support, AFF offers several options to ensure you can get the help you need. With customer service available during convenient hours, you can rest assured that assistance is just a phone call or click away.